Privacy Policy

Last updated: October 8, 2026

Welcome to LankaTunnel. Securing your internet freedom and privacy is our primary goal. This Privacy Policy explains in detail how we handle your data, protect it, and outline your rights when you use our services (VPN / Tunneling services).

1. Strict No-Log Policy

As an internet security provider, we do not track, monitor, or store any of your online activities. We guarantee that the following information is never stored on our servers:

  • Browsing history, visited websites, or downloaded data
  • Your real IP address
  • DNS queries
  • Connection timestamps (start and end times)

2. Limited Information We Collect

To maintain a seamless service, we only collect the absolute minimum amount of information necessary:

  • Account Data: The email address and password (or Google sign-in profile) provided during account creation.
  • Payment Information: Payment confirmation details for subscriptions. Credit card and LankaQR payments are securely handled by our third-party payment gateway, and we never store your card details. For manual bank transfers, uploaded bank slip images are used strictly to verify the transaction and are automatically deleted from our servers immediately after verification.
  • Operational Data: Anonymous statistics regarding total bandwidth usage strictly for server load and quota management.

3. How We Use Your Information

The minimal information we collect is used solely for the following purposes:

  • To provide our services and manage your subscriptions.
  • To provide customer support.
  • To notify you about important service updates.

We never sell, rent, or share your personal data with advertising agencies or third parties.

4. Data Security & Encryption

We implement top-tier technologies to protect your information:

  • Military-grade AES-256 Encryption to secure all your data transmissions.
  • Continuous server monitoring and firewalls to prevent unauthorized access.

5. Third-Party Links

Our app or website may contain links to third-party websites. Since the privacy policies of those external sites are beyond our control, we strongly advise you to read their respective privacy policies upon visiting them.

6. Children’s Privacy

LankaTunnel services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that such data has been collected, we will take immediate steps to delete it from our systems permanently.

7. Data Retention & Deletion

We retain your email address only for as long as your account remains active.

If you cancel your account or request deletion, all your personal data will be permanently removed from our systems within 14 days.

8. Your Rights

As a user, you hold the following rights regarding your data:

  • The right to request access to the data we hold about you.
  • The right to update or correct any inaccurate data.
  • The right to request the complete deletion of your account and all associated data at any time.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services. We will notify you of any significant changes via our website or app. Your continued use of our services after these changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or require further clarification regarding this Privacy Policy, please contact us through the following channels: